Support home; Xbox Live status; Help topics. Account & profile; Subscriptions & billing; Hardware & networking; Family & online safety; Games & apps; Friends & social activity; Accessible gaming; New in Support. Xbox prefers that customers request a callback from its website. You can visit the 'Contact-Us' page on the Xbox site and click the 'Contact Us' box. From there, you'll be given a menu on which you can indicate the reason for your call. Contacting Xbox. While Xbox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Xbox is their 800-469-9269 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above.
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Xbox Customer Helpline Customer Service
- Responsibilities
Sutherland Global Services is looking for Xbox Gaming Support and Service Representative All-Stars!
As a Gaming Support and Service Representative you will be answering inbound calls to provide exceptional customer service to consumers. In this role, you will also provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials.
We're looking for talented, dedicated professionals from diverse backgrounds and cultures with a genuine interest in technology to provide outstanding customer service to our major gaming system's user community.
If you are interested in support and stability within a company that offers the tools necessary to take your stay-at-home career to the next level, apply today!
- Qualifications
Passion for the customer and the customer's experience
Ability to recognize and respond to customer needs and demonstrate sincere commitment to resolving those needs
Discipline and independence to work remotely from home
Drum machine adobe audition. Familiarity with social networking (Facebook, Twitter, YouTube, etc.) Convert wd external hard drive to internal.
Ability to maintain productivity standards and meet agreed-upon objectives
A demonstrated ability to perform at a high level, with a strong aptitude to adjust to change
Excellent verbal and written communication skills; proficient reading skills to analyze, interpret, and address customer needs
The ability to handle multiple tasks simultaneously, including offline or special project work
Basic experience using Microsoft Office suite
A minimum of one year of customer service experience, preferably in a contact center environment
Minimum keyboard skills of 30 WPM (verified with typing test during application process)
High School Diploma/GED
- Industry
- About Us
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 36,000 professionals and has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom. For more information, visit www.sutherlandglobal.com